Privacy Policy

Effective date: 4 July 2025

1. Who we are

This website and course platform are operated by Halbert Marketing LTDA (CNPJ 42.651.100/0001‑28), trading as “SkilledYou” and its “English for Business” division. Registered address: Rua Wilson Barbosa de Melo 23, Aracaju – Sergipe, Brazil, CEP 49037‑590. Contact: support@skilledyou.com · +1 769 600 1486.

2. Data we collect

Identity data – full name, email address, phone number.
Payment data – card or local‑method details processed securely by Stripe or TazaPay; we never store full card numbers.
Usage data – course progress, IP address, browser/device, log‑in timestamps.
Marketing preferences – opt‑in or opt‑out selections for newsletters or promotions.

3. How we use your data

Create and manage your student account and certificates.
Process your one‑time USD 199 payment and issue invoices.
Send transactional emails (receipts, course reminders) and, if you consent, marketing emails (you can unsubscribe at any time).
Improve content, troubleshoot, and prevent fraud via analytics.

4. Legal bases

Processing relies on: (a) Contract; (b) Legitimate Interest; (c) Consent; (d) Legal Obligation.

5. Third-party processors

We share data only with trusted partners:

PCI-compliant payment gateways (e.g., Stripe, TazaPay) — secure payment processing;
Twilio — voice line and voicemail storage (kept 90 days).
Google Workspace — email and document hosting.
Cloudflare — global CDN and security services.
Analytics providers (e.g., Plausible, Google Analytics) — anonymised site-usage statistics.

We may update this list as our service providers change; the latest version will always appear in this policy.

6. Cookies & tracking

We use essential cookies for log‑in and analytics cookies for aggregate site statistics. See our Cookie Policy for details.

7. International transfers

Data is stored in the United States and EU with appropriate safeguards (SCCs or equivalents).

8. Retention

Identity & purchase records: 5 years. Leads without purchase: 18 months. Voicemail: 90 days.

9. Your rights

You may access, correct, delete, restrict, or port your data, and object to marketing at any time via support@skilledyou.com. Complaints: Brazilian ANPD or your local authority.

10. Children

Courses are for adults 18+. We do not knowingly collect data from children.

11. Security

All pages served via HTTPS; payment data is end‑to‑end encrypted and never touches our servers. Access is limited to authorised staff.

12. Changes

We may update this notice; material changes will be emailed to you and posted here.

13. Contact

Questions / data requests: support@skilledyou.com · +1 769 600 1486